INFRARED VENT-FREE NATURAL GAS HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
FA-2B
WARNING: Improper installa-
tion, adjustment, alteration,
service, or maintenance can
cause injury or property dam-
age. Refer to this manual for
correctinstallationandopera-
tional procedures. For assis-
tance or additional informa-
tion consult a qualified in-
staller, service agency, or the
gas supplier.
WARNING: If the information in this manual is
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
WARNING: This is an unvented
gas-fired heater. It uses air (oxy-
gen) from the room in which it is
installed.Provisionsforadequate
combustion and ventilation air
must be provided. Refer to Air
For Combustion and Ventilation
sectiononpage4ofthismanual.
— Installation and service must be performed by
a qualified installer, service agency, or the gas
supplier.
This appliance may be installed in an aftermarket*, permanently located, manufac-
tured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
OWNER’S MANUAL
PRODUCT
PRODUCT
FEATURES
IDENTIFICATION
SAFETY PILOT
Control Knob
This heater has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS/pilot is a required feature
for vent-free room heaters. The ODS/pilot
shuts off the heater if there is not enough
fresh air.
Grill
Guard
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system
requires no matches, batteries, or other
sources to light heater.
Burners
Heater
Cabinet
Front
Panel
Figure 1 - Vent-Free Natural Gas Heater
LOCAL CODES
UNPACKING
1. Remove heater from carton.
Install and use heater with care. Follow all
local codes. In the absence of local codes, use
the latest edition of the National Fuel Gas
Code ANS Z223.1, also known as NFPA 54*.
2. Remove all protective packaging ap-
plied to heater for shipment.
3. Check heater for any shipping damage.
If heater is damaged, promptly inform
dealer where you bought heater.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
105562
3
NATURAL GAS HEATER
Confined and Unconfined Space
PROVIDING ADEQUATE
VENTILATION
AIR FOR
The National Fuel Gas Code ANS Z223.1
defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000
Btu per hour (4.8 m3 per kw) of the aggre-
gate input rating of all appliances installed
in that space and an unconfined space as a
space whose volume is not less than 50
cubicfeetper1,000Btuperhour(4.8m3per
kw) of the aggregate input rating of all
appliances installed in that space. Rooms
communicating directly with the space in
whichtheappliancesareinstalled*,through
openings not furnished with doors, are con-
sidered a part of the unconfined space.
COMBUSTION AND
VENTILATION
The following are excerpts from National
Fuel Gas Code. NFPA 54/ANS Z223.1, Sec-
tion5.3, AirforCombustionandVentilation.
All spaces in homes fall into one of the three
following ventilation classifications:
WARNING: This heater shall
notbeinstalledinaconfinedspace
or unusually tight construction
unless provisions are provided
foradequatecombustionandven-
tilation air. Read the following in-
structions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 4 through 6 will
help you classify your space and provide
adequate ventilation.
This heater shall not be installed in a con-
fined space or unusually tight construction
unless provisions are provided for adequate
combustion and ventilation air.
Unusually Tight Construction
Today’s homes are built more energy effi-
cient than ever. New materials, increased
insulation, and new construction methods
helpreduceheatlossinhomes.Homeowners
weather strip and caulk around windows and
doorstokeepthecoldairoutandthewarmair
in. During heating months, home owners
want their homes as airtight as possible.
The air that leaks around doors and win-
dows may provide enough fresh air for
combustion and ventilation. However, in
buildings of unusually tight construction,
you must provide additional fresh air.
* Adjoining rooms are communicating only
iftherearedoorlesspassagewaysorventila-
tion grills between them.
Unusually tight construction is de-
fined as construction where:
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning
appliances need fresh air for proper com-
bustion and ventilation.
a. walls and ceilings exposed to the
outside atmosphere have a con-
tinuous water vapor retarder with
a rating of one perm (6x10-11 kg
per pa-sec-m2) or less with open-
ings gasketed or sealed and
Exhaustfans, fireplaces, clothesdryers, and
fuel burning appliances draw air from the
house to operate. You must provide ad-
equate fresh air for these appliances. This
will insure proper venting of vented fuel-
burning appliances.
b. weather stripping has been
added on openable windows and
doors and
c. caulking or sealants are applied
to areas such as joints around
window and door frames, be-
tween sole plates and floors, be-
tween wall-ceiling joints, be-
tween wall panels, at penetra-
tions for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three
criteria above, you must provide ad-
ditional fresh air. See Ventilation Air
From Outdoors, page 6.
If your home does not meet all of the
three criteria above, proceed to De-
termining Fresh-Air Flow For Heater
Location, page 5.
105562
4
OWNER’S MANUAL
AIR FOR
COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined space.
Space:Includestheroominwhichyouwillinstallheaterplusanyadjoiningroomswithdoorlesspassagewaysorventilationgrillsbetween
the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = _________________cu. ft. (volume of space)
Example: Space size 18 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2304 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of
the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
_________________ (volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr the space can support)
Example: 2304 cu. ft. (volume of space) ÷ 50 cu. ft. = 46.1 or 46,100 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
___________________Btu/Hr
___________________Btu/Hr
___________________Btu/Hr
___________________Btu/Hr
___________________Btu/Hr
Example:
40,000
10,000
50,000
Gas water heater
Vent-free heater +
Btu/Hr
Btu/Hr
Btu/Hr
Vented gas heater
Gas fireplace logs
Total
=
Other gas appliances* + ___________________Btu/Hr
Total = ___________________Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
_________________ Btu/Hr (maximum the space can support)
_________________ Btu/Hr (actual amount of Btu/Hr used)
Example:46,100 Btu/Hr (maximum the space can support)
50,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoin-
ing room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 6.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no
additional fresh air ventilation.
WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space
or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of
the methods described in the National Fuel Gas Code, ANS Z223.1, Section 5.3 or applicable local codes.
Continued
105562
5
NATURAL GAS HEATER
FRESH AIR FOR
COMBUSTION AND
12"
VENTILATION
Continued
VENTILATION AIR
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation Air From Inside
Building
Ventilation
Grills
into Adjoining
Room,
Or
Remove
Door into
Adjoining
Room,
Thisfreshairwouldcomefromanadjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must pro-
vide two permanent openings: one within
12" of the ceiling and one within 12" of the
floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also
remove door into adjoining room (see op-
tion 3, Figure 2). Follow the National Fuel
Gas Code NFPA 54/ANS Z223.1, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
Option 1
Option 3
12"
WARNING: Rework work-
sheet, adding the space of the
adjoining unconfined space. The
combined spaces must have
enough fresh air to supply all
appliances in both spaces.
Figure 2 - Ventilation Air from Inside Building
Ventilation Air From Outdoors
Ventilated
Attic
Outlet
Air
Provide extra fresh air by using ventilation
grills or ducts. You must provide two per-
manent openings: one within 12" of the
ceiling and one within 12" of the floor.
Connect these items directly to the outdoors
orspacesopentotheoutdoors.Thesespaces
include attics and crawl spaces. Follow the
National Fuel Gas Code NFPA 54/ANS
Z223.1,Section5.3,AirforCombustionand
Ventilation for required size of ventilation
grills or ducts.
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a
thermostat-controlledpowervent.Heatedair
enteringtheatticwillactivatethepowervent.
Ventilated
Crawl Space
Inlet Air
Figure 3 - Ventilation Air from Outdoors
105562
6
OWNER’S MANUAL
INSTALLATION
CAUTION: If you install the
heater in a home garage
• heaterpilotandburnermustbe
at least 18 inches above floor
• locate heater where moving
vehicle will not hit it
WARNING: Never install the
heater
• in a bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other flammable
objectsarelessthan36inches
from the front, top, or sides of
the heater
NOTICE: This heater is intended
foruseassupplementalheat.Use
this heater along with your pri-
mary heating system. Do not in-
stall this heater as your primary
heat source. If you have a central
heating system, you may run
system’scirculatingblowerwhile
using heater. This will help circu-
late the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
Forconvenienceandefficiency,installheater
• where there is easy access for operation,
inspection, and service.
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
• in coldest part of room.
INSTALLING HEATER TO
WALL
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning fluids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls.
Mounting Bracket
WARNING: A qualified ser-
vice person must install heater.
Follow all local codes.
The mounting bracket is located on back
panel of heater. It has been taped there for
shipping. Remove mounting bracket from
back panel.
CHECK GAS TYPE
Use only natural gas. If your gas supply is not
natural,donotinstallheater.Calldealerwhere
you bought heater for proper type heater.
INSTALLATION ITEMS
IMPORTANT:Vent-freeheatersaddmois-
ture to the air. Although this is beneficial,
installing heater in rooms without enough
ventilation air may cause mildew to form
from too much moisture. See Air for Com-
bustion and Ventilation, pages 4 through 6.
Beforeinstallingheater,makesureyouhave
the items listed below.
Mounting
Bracket
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• ground joint union
• test gauge connection *
• sediment trap
Figure 5 - Mounting Bracket Location
Removing Front Panel Of Heater
1. Remove two screws near bottom cor-
ners of lower front panel.
CEILING
36"
2. Pull bottom of lower front panel for-
ward, then down (see Figure 6).
Minimum
• tee joint
6"
Minimum
From
• pipe wrench
Sides of
* A CSA/AGA design-certified equipment
shutoff valve with 1/8" NPT tap is an ac-
ceptable alternative to test gauge connec-
tion. Purchase the optional CSA/AGA de-
sign-certifiedequipmentshutoffvalvefrom
your dealer. See Accessory, page 16.
Heater
Right
Side
Left
Side
2" Minimum to Top
of Carpeting, Tile,
or Other Combustible
Material
FLOOR
LOCATING HEATER
Figure4-MountingClearancesAsViewed
From Front of Heater
This heater is designed to be mounted on a
wall.
WARNING:Maintainthemini-
mum clearances shown in Fig-
ure 4. If you can, provide greater
clearances from floor, ceiling,
and joining wall.
Figure6-RemovingFrontPanelofHeater
Continued
105562
7
NATURAL GAS HEATER
Attaching Mounting Bracket To
Wall
Placing Heater On Mounting
Bracket
1. Locate two horizontal slots on back
panel of heater (see Figure 10).
INSTALLATION
Continued
Note: Wall anchors, mounting screws, and
spacers are in hardware package. The hard-
ware package is provided with heater.
Methods For Attaching
Mounting Bracket To Wall
2. Place heater onto mounting bracket.
Slide horizontal slots onto stand-out
tabs on mounting bracket.
Horizontal
Only use last hole on each end of mounting
bracket to attach bracket to wall. Attach
mountingbrackettowallinoneoftwoways
Attaching to Wall Stud Method
Forattachingmountingbrackettowallstuds
1. Drill holes at marked locations using
9/64" drill bit.
Slots
1. Attaching to wall stud
2. Attaching to wall anchor
2. Place mounting bracket onto wall. Line
up last hole on each end of bracket with
holes drilled in wall.
Attaching to wall stud: This method pro-
videsthestrongesthold.Insertmountingscrews
throughmountingbracketandintowallstuds.
3. Insert mounting screws through bracket
and into wall studs.
Mounting Bracket
Stand-Out Tab
Attaching to wall anchor: This method
allows you to attach mounting bracket to
hollow walls (wall areas between studs) or to
solid walls (concrete or masonry).
(attached to wall)
4. Tighten screws until mounting bracket
is firmly fastened to wall studs.
Figure 10 - Mounting Heater Onto
Mounting Bracket
Attaching to Wall Anchor Method
Installing Bottom Mounting
Screws
1. Locate bottom mounting hole. This
hole is near the bottom on the back
panel of heater (see Figure 11).
Decidewhichmethodbettersuitsyourneeds.
Eithermethodwillprovideasecureholdfor
the mounting bracket.
For attaching mounting bracket to hollow
walls (wall areas between studs) or solid
walls (concrete or masonry)
1. Drill holes at marked locations using
5/16" drill bit. For solid walls (concrete
or masonry), drill at least 1" deep.
Marking Screw Locations
1. Tape mounting bracket to wall where
heater will be located. Make sure
mounting bracket is level.
2. Mark screw location on wall.
3. Remove heater from mounting bracket.
2. Fold wall anchor as shown in Figure 8.
4. If installing bottom mounting screw
into hollow or solid wall, install wall
anchor. Follow steps 1 through 4 un-
der Attaching To Wall Anchor Method.
If installing bottom mounting screw
into wall stud, drill hole at marked lo-
cation using 9/64" drill bit.
3. Insert wall anchor (wings first) into
hole. Tap anchor flush to wall.
WARNING:Maintainminimum
clearances shown in Figure 7. If
you can, provide greater clear-
ancesfromfloorandjoiningwall.
4. For thin walls (1/2" or less), insert red
key into wall anchor. Push red key to
“pop” open anchor wings (see Figure
9). IMPORTANT: Do not hammer key!
For thick walls (over 1/2" thick) or solid
walls, do not pop open wings.
2. Mark screw locations on wall (see Fig-
ure 7).
5. Replace heater onto mounting bracket.
6. Place spacer between bottom mount-
ing hole and wall anchor or drilled hole.
5. Place mounting bracket onto wall. Line
up last hole on each end of bracket with
wall anchors.
Note: Only mark last hole on each end
of mounting bracket. Insert mounting
screws through these holes only.
7. Hold spacer in place with one hand.
With other hand, insert mounting screw
through bottom mounting hole and
spacer. Place tip of screw in opening
of wall anchor or drilled hole.
6. Insert mounting screws through bracket
and into wall anchors.
3. Remove tape and mounting bracket
from wall.
7. Tighten screws until mounting bracket
is firmly fastened to wall.
3
6
/
4
"
1
12
/8"
Min.
8. Tighten screw until heater is firmly se-
cured to wall. Do not over tighten.
Only Insert Mounting
Screws Through Last
Hole On Each End
1
Note: Do not replace front panel at this
time. Replace front panel after making
gas connections and checking for leaks.
14
/2"
Min.
AdjoingWal
Figure 8 - Folding Anchor
Floor
Figure 7 - Mounting Bracket Clearances
Figure 9 - Popping Open Anchor Wings
For Thin Walls
Figure 11 - Installing Bottom Mounting
Screws
105562
8
OWNER’S MANUAL
Installation must include equipment shutoff Installsedimenttrapinsupplylineasshown
valve, ground joint union, and plugged 1/8" in Figure 12. Locate sediment trap where it
NPT tap. Locate NPT tap within reach for is within reach for cleaning. Locate sedi-
test gauge hook up. NPT tap must be up- ment trap where trapped matter is not likely
INSTALLATION
Continued
CONNECTING TO GAS
SUPPLY
stream from heater (see Figure 12).
to freeze. A sediment trap traps moisture
and contaminants. This keeps them from
going into heater controls. If sediment trap
is not installed or is installed wrong, heater
may not run properly.
IMPORTANT:Installanequipmentshutoff
valve in an accessible location. The equip-
ment shutoff valve is for turning on or
shutting off the gas to the appliance.
WARNING:Thisappliancere-
quires a 3/8" NPT (National Pipe
Thread) inlet connection to the
pressure regulator.
IMPORTANT:Holdpressureregulatorwith
wrench when connecting it to gas piping
and/or fittings.
Apply pipe joint sealant lightly to male
threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe
could result in clogged heater valves.
WARNING:Aqualifiedservice
person must connect heater to
gassupply.Followalllocalcodes.
CAUTION:Usepipejointseal-
ant that is resistant to liquid pe-
troleum (LP) gas.
WARNING: Never connect
heater to private (non-utility) gas
wells. This gas is commonly
known as well-head gas.
IMPORTANT: Check gas line pressure be-
fore connecting heater to gas line. Gas line
pressure must be no greater than 14 inches
of water. If gas line pressure is higher,
heater regulator damage could occur.
Pressure
Regulator
3/8" NPT
Pipe Nipple
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe 3/8"
diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
Heater
Cabinet
Ground Joint Union
Equipment
Shutoff Valve *
Tee Joint
Reducer
Test
Bushing to
Gauge
From Gas Meter
(7" W.C. to
1/8" NPT
Connection *
10.5" W.C. Pressure)
1/8" NPT
Plug Tap
Tee
Joint
3" Minimum
Sediment
Trap
Pipe
Nipple
Cap
Figure 12 - Gas Connection
* ACSA/AGAdesign-certifiedequipmentshutoffvalvewith1/8"NPTtapisanacceptable
alternative to test gauge connection. Purchase the optional CSA/AGA design-certified
equipment shutoff valve from your dealer. See Accessory, page 16.
Continued
105562
9
NATURAL GAS HEATER
3. Check all joints from gas meter to
INSTALLATION
OPERATING
HEATER
equipment shutoff valve (see Figure
14). Apply mixture of liquid soap and
water to gas joints. Bubbles forming
show a leak.
Continued
CHECKING GAS
CONNECTIONS
FOR YOUR SAFETY
4. Correct all leaks at once.
READ BEFORE
LIGHTING
WARNING: Test all gas pip-
ing and connections for leaks
after installing or servicing. Cor-
rect all leaks at once.
Pressure Testing Heater Gas
Connections
1. Open equipment shutoff valve (see Fig-
ure 13).
WARNING: If you do not fol-
low these instructions exactly, a
fireorexplosionmayresultcaus-
ing property damage, personal
injury or loss of life.
2. Open main gas valve located on or near
gas meter.
WARNING:Neveruseanopen
flame to check for a leak. Apply a
mixture of liquid soap and water
toalljoints.Bubblesformingshow
a leak. Correct all leaks at once.
3. Make sure control knob of heater is in
the OFF position.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 14).
Apply mixture of liquid soap and water to
gas joints. Bubbles forming show a leak.
Pressure Testing Gas Supply
Piping System
B. BEFORE LIGHTING smell all
around the appliance area for gas. Be
sure to smell next to the floor because
some gas is heavier than air and will
settle on the floor.
5. Correct all leaks at once.
Test Pressures In Excess Of 1/2 PSIG
(3.5 K Pa)
6. Light heater (see Operating Heater,
pages 10 and 11). Check the rest of the
internal joints for leaks.
1. Disconnect appliance with its appliance
main gas valve (control valve) and equip-
ment shutoff valve from gas supply pip-
ing system. Pressures in excess of 1/2 psig
will damage heater regulator.
WHAT TO DO IF YOU SMELL
GAS
7. Turn off heater (see To Turn Off Gas to
Appliance, page 11).
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
8. Replace front panel.
2. Cap off open end of gas pipe where
equipment shutoff valve was connected.
Equipment
Open
Shutoff Valve
3. Pressurize supply piping system by either
using compressed air or opening main gas
valve located on or near gas meter.
4. Check all joints of gas supply piping
system. Apply mixture of liquid soap
and water to gas joints. Bubbles form-
ing show a leak.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualified service technician or gas
supplier. Force or attempted repair
may result in a fire or explosion.
Closed
Figure 13 - Equipment Shutoff Valve
5. Correct all leaks at once.
Control
Valve
Location
6. Reconnect heater and equipment
shutoff valve to gas supply. Check re-
connected fittings for leaks.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been un-
der water.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 K Pa)
Gas Meter
1. Close equipment shutoff valve (see Fig-
ure 13).
2. Pressurize supply piping system by
either using compressed air or open-
ing main gas valve located on or near
gas meter.
Equipment
Shutoff
Valve
Figure 14 - Checking Gas Joints
105562
10
OWNER’S MANUAL
Control
Knob
OPERATING
Burners
HEATER
Continued
LIGHTING
INSTRUCTIONS
Figure 15 - Control Knob In The OFF
Position
Ignitor Electrode
1. STOP! Read the safety information
on page 10, column 3.
Thermocouple
Pilot Burner
2. Make sure equipment shutoff valve
is fully open.
3. Turn control knob clockwise
to the OFF position.
4. Wait five minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas,
STOP! Follow “B” in the safety in-
formation page 10, column 3. If you
don’t smell gas, go to the next step.
Figure 16 - Pilot
TO SELECT
HEATING LEVEL
Figure 17 - Burner Patterns
5. Press in and turn control knob coun-
TO TURN OFF GAS
TO APPLIANCE
terclockwise
to PILOT/IGN
WARNING: When running
heater, set control knob at LOW
or HIGH locked positions. Never
set control knob between locked
positions. Poor combustion and
higher levels of carbon monox-
ide may result.
position. Press in control knob for
five(5) seconds (see Figure 15).
Shutting Off Heater
1. Turn control knob clockwise
to the OFF position.
Note:You may be running this heater
for the first time after hooking up to
gas supply. If so, you may need to press
in control knob for 30 seconds.This will
allow air to bleed from the gas system.
• If control knob does not pop up when
released, contact a qualified service
person or supplier for repairs.
2. Turn off all electric power to the ap-
pliance if service is to be performed.
Shutting Off Burner Only (pilot
stays lit)
CAUTION:Donottrytoadjust
heatinglevelsbyusingtheequip-
ment shutoff valve.
6. Release downward pressure on con-
trol knob and turn clockwise
to OFF position.
Turn control knob clockwise
the PILOT/IGN position.
to
Slightlypressincontrolknobandturncoun-
7. Press in control knob and turn back
to PILOT/IGN. This will cause the
piezo ignitor to spark and light the
pilot gas. If needed, repeat steps 5
through 7 until pilot lights.
terclockwise
positions (see Figure 17).
totheLOWorHIGH
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Light-
ing Instructions.
IMPORTANT: Release downward pres-
sure while turning control knob. Control
knob will lock at the desired position.
Note: If pilot does not stay lit, refer
to Troubleshooting, pages 13 through
15. Also contact a qualified service
person or gas supplier for repairs.
Until repairs are made, light pilot
with match. To light pilot with match,
see Manual Lighting Procedure.
2. With control knob pressed in, strike
match. Hold match to pilot until pi-
lot lights.
3. Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob.
8 . Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob.
Note: If pilot goes out, repeat steps
3 through 7.
105562
11
NATURAL GAS HEATER
ODS/PILOT AND BURNER
• Use a vacuum cleaner, pressurized air,
or small, soft bristled brush to clean.
INSPECTING
BURNER
Check pilot flame pattern and burner flame
pattern often.
CLEANING BURNER
PILOT AIR INLET HOLE
PILOT FLAME PATTERN
We recommend that you clean the unit every
2,500hoursofoperationoreverythreemonths.
Figure18 showsacorrectpilotflamepattern.
Figure 19 shows an incorrect pilot flame
pattern.Theincorrectpilotflameisnottouch-
ing the thermocouple. This will cause the
thermocouple to cool. When the thermo-
couple cools, the heater will shut down.
Wealsorecommendthatyoukeeptheburner
tubeandpilotassemblycleanandfreeofdust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Yourlocalcomputerstore,hardwarestore,or
home center may carry compressed air in a
can. You can use a vacuum cleaner in the
blow position. If using compressed air in a
can, please follow the directions on the can.
If you don't follow directions on the can, you
could damage the pilot assembly.
Figure 20 - Correct Burner Flame Pattern
If pilot flame pattern is incorrect, as shown
in Figure 19
• turn heater off (see To Turn Off Gas to
Appliance, page 11)
• see Troubleshooting, pages 13 through 15
1. Shut off the unit, including the pilot.
Allow the unit to cool for at least thirty
minutes.
Pilot Burner
2. Inspect burner, pilot for dust and dirt.
Thermocouple
3. Blow air through the ports/slots and
holes in the burner.
Figure21-IncorrectBurnerFlamePattern
GOOD PILOT
GRH/OV 009
Clean the pilot assembly also. A yellow tip
on the pilot flame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about two inches from where the
pilot flame comes out of the pilot assembly
(see Figure 22). With the unit off, lightly
blow air through the air inlet hole. You may
blowthroughadrinkingstrawifcompressed
air is not available.
Figure 18 - Correct Pilot Flame Pattern
CLEANING AND
MAINTENANCE
Pilot Burner
WARNING: Turn off heater
and let cool before cleaning.
Thermocouple
CAUTION: You must keep
control areas, burner, and circu-
lating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heaterinspectedyearlybyaquali-
fied service person. Heater may
needmorefrequentcleaningdue
to excessive lint from carpeting,
bedding material, pet hair, etc.
Pilot Air Inlet
Hole
GRH/OV 008
FigureB1AD9PI-LOITn/LPcorrect Pilot Flame Pattern
BURNER FLAME PATTERN
Figure 20 shows a correct burner flame
pattern.Figure21showsanincorrectburner
flame pattern.
Pilot Assembly
Ifburnerflamepatternisincorrect,asshown
in Figure 21
Figure 22 - Pilot Inlet Air Hole
CABINET
• turn heater off (see To Turn Off Gas to
Appliance, page 11)
Air Passageways
• Use a vacuum cleaner or pressurized air
to clean.
• see Troubleshooting, pages 13 through 15
Exterior
• Use a soft cloth dampened with a mild
soap and water mixture. Wipe the cabi-
net to remove dust.
105562
12
OWNER’S MANUAL
TROUBLESHOOTING
Note: For additional help, visit DESA
International’stechnicalservicewebsite
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot.ThiscandamageODS/
pilot unit.
WARNING: Turn off heater
andletcoolbeforeservicing.Only
aqualifiedservicepersonshould
service and repair heater.
Note: All troubleshooting items are listed
in order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed and control 1. Ignitor electrode positioned wrong
knob is pressed in and turned to the PILOT 2. Ignitor electrode broken
1. Replace ignitor
2. Replace ignitor
position, there is no spark at ODS/pilot
3. Ignitor electrode not connected to igni- 3. Reconnect ignitor cable
tor cable
4. Ignitor cable pinched or wet
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
5. Replace ignitor cable
6. Replace control valve (piezo is part of
control valve)
5. Broken ignitor cable
6. Bad piezo ignitor
When ignitor button is pressed and control 1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment
knob is pressed in and turned to the PILOT
position, there is spark at ODS/pilot but no 2. Control knob not in PILOT position
ignition
shutoff valve closed
shutoff valve
2. Turn control knob to PILOT position
3. Control knob not pressed in while in 3. Press in control knob while in PILOT
PILOT position
position
4. Air in gas lines when installed
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. ODS/pilot is clogged
5. Clean ODS/pilot (see Cleaning and
Maintenance, page 12) or replace ODS/
pilot assembly
6. Gas regulator setting is not correct
6. Replace gas regulator
ODS/pilot lights but flame goes out when 1. Control knob not fully pressed in
1. Press in control knob fully
control knob is released
2. Control knob not pressed in long enough 2. After ODS/pilot lights, keep control
knob pressed in 10 seconds
3. Equipment shutoff valve not fully open 3. Fully open equipment shutoff valve
4. Thermocouple connection loose at con- 4. Hand tighten until snug, then tighten 1/4
trol valve
turn more
5. Pilot flame not touching thermocouple, 5. A) Contact local natural gas company
which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 12) or replace ODS/
pilot assembly
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple damaged
7. Control valve damaged
6. Replace thermocouple
7. Replace control valve
Continued
105562
13
NATURAL GAS HEATER
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Burner(s) does not light after ODS/pilot is lit 1. Burner orifice(s) is clogged
1. Clean burner orifice(s) (see Cleaning
and Maintenance, page 12) or replace
burner orifice(s)
2. Burner orifice(s) diameter is too small
2. Replace burner orifice(s)
3. Inlet gas pressure is too low
3. Contact local natural gas company
Delayed ignition of burner(s)
1. Manifold pressure is too low
2. Burner orifice(s) is clogged
1. Contact local natural gas company
2. Clean burner orifice(s) (see Cleaning
and Maintenance, page 12) or replace
burner orifice(s)
Burner backfiring during combustion
1. Burner orifice(s) is clogged or damaged 1. Clean burner orifice(s) (see Cleaning
and Maintenance, page 12) or replace
burner orifice(s)
2. Burner damaged
2. Replace burner
3. Gas regulator defective
3. Replace gas regulator
Burner plaque(s) does not glow
1. Plaque damaged
1. Replace burner
2. Inlet gas pressure is too low
2. Contact local natural gas company
3. Control knob set between locked 3. Turn control knob until it locks at desired
positions setting
Slight smoke or odor during initial operation 1. Residues from manufacturing processes 1. Problem will stop after a few hours of
operation
Heater produces a clicking/ticking noise 1. Metal expanding while heating or 1. This is common with most heaters. If
just after burner is lit or shut off
contracting while cooling
noise is excessive, contact qualified
service person
Whitepowderresidueformingwithinburner 1. When heated, vapors from furniture 1. Turn heater off when using furniture
box or on adjacent walls or furniture
polish, wax, carpet cleaners, etc. turn
into white powder residue
polish, wax, carpet cleaners, or similar
products
105562
14
OWNER’S MANUAL
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediatelycallyourgassupplierfromaneighbor’sphone.Followthe
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Heater produces unwanted odors
1. Heater burning vapors from paint, hair 1. Ventilate room. Stop using odor-causing
spray, glues, etc., (see IMPORTANT
statement above)
2. Gas leak. SeeWarning statement at
top of page
products while heater is running
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 10)
Heater shuts off in use (ODS operates)
1. Not enough fresh air is available
1. Refer to Air for Combustion and Venti-
lation requirements (page 4)
2. Low line pressure
3. ODS/pilot is partially clogged
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 12)
Gas odor even when control knob is in OFF 1. Gas leak. SeeWarning statement at 1. Locate and correct all leaks (see Check-
position
top of page
ing Gas Connections, page 10)
2. Control valve defective
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve 1. Take apart gas tubing and remove for-
and burner eign matter
2. Gas leak. SeeWarning statement at 2. Locate and correct all leaks (see Check-
top of page
ing Gas Connections, page 10)
Moisture/condensationnoticedonwindows 1. Not enough combustion/ventilation air
1. Refer to Air for Combustion and Venti-
lation requirements (page 4)
105562
15
NATURAL GAS HEATER
SPECIFICATIONS
REPLACEMENT
PARTS
Btu (Variable)
5,500/10,000
Natural Only
Piezo
Type Gas
Ignition
Pressure Regulator Setting
Inlet Gas Pressure (inches of water)
Note: Use only original replacement parts.
Thiswillprotectyourwarrantycoveragefor
parts replaced under warranty.
6" W.C.
Maximum
Minimum
Dimensions, Inches (H x W x D)
Heater
Carton
Weight (pounds)
Heater
10.5"
7"
PARTS UNDER WARRANTY
Contact authorized dealer from whom you
purchased this product. If they cannot sup-
ply original replacement part(s), call DESA
International’s Customer Service Depart-
ment at 1-800-323-5190 for information.
18 x 14 x 5
21 x 16 x 7
12.1
14.2
Shipping
When contacting your dealer or DESA In-
ternational, have ready:
• your name
TECHNICAL
SERVICE
ACCESSORY
• your address
Purchase this heater accessory from your
local dealer. If they cannot supply this ac-
cessory, either contact your nearest Parts
Central (see page 17) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information. You can
• model and serial numbers of your heater
• how heater was malfunctioning
You may have further questions about in-
stallation, operation, or Troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-323-5190.
• type of gas used (propane/LP or natural
gas)
• purchase date
You can also visit DESA International’s also write to the address listed on the back
technical service web site at page of this manual.
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
SERVICE HINTS
Contact authorized dealers of this product.
If they cannot supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner(s) will have delayed ignition
• heater will not produce specified heat
When calling DESA International, have
ready:
When Gas Quality Is Bad
• pilot will not stay lit
EQUIPMENT SHUTOFF
VALVE GA5010
• model number of your heater
• the replacement part number
• burner(s) will produce flames and soot
• heater will backfire when lit
Equipmentshutoffvalvewith1/8"NPTtap.
You may feel your gas pressure is too low
or gas quality is bad. If so, contact your
local natural gas supplier.
SERVICE
PUBLICATIONS
Youcanpurchaseaservicemanualfromthe
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.
105562
16
OWNER’S MANUAL
PARTS CENTRALS
These Parts Centrals are privately owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404-0275
All States
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
816-842-3911
203-248-7553
937-258-3721
Parts Department
OH 1-800-762-3426
East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382-4500
610-430-7717
1-800-755-8809
219-462-7441
1-800-368-0803
1-800-362-6951
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728-6129
908-780-9340
1-800-922-0724
LA Porte’s Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
803-332-0191
FBD
1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
Parts Department
1-800-654-8534
Fax: 1-800-846-0090
Heater and Fireplace Store
58 Halbe Lane
Cape May Court, NJ 08210-1110
609-390-9774
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
Master Parts Dist.
1251 Mound Ave. NW
Grand Rapids, MI 49504-2672
616-791-0505
Parts Department
1-800-446-1446
Fax: 616-791-8270
105562
17
NATURAL GAS HEATER
ILLUSTRATED
PARTS
BREAKDOWN
FA-2B
26
1
13
10
19
11
14
9
4
25
8
6
7
12
18
10
5
7
22
16
21
15
18
24
23
17
20
7
2
3
7
5-1
5-2
ODS/PILOT
105562
18
OWNER’S MANUAL
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 16 of this manual.
PARTS LIST
FA-2B
KEY PART
NO.
NUMBER
DESCRIPTION
QTY.
1
2
3
4
5
L98409-05
L98005-03
L98410-05
L98103-06
L98071-05
Cabinet Assembly
Lower Front Panel Assembly
Reflector Unit
Burner Assembly
ODS Pilot Assembly
Thermocouple
1
1
1
1
1
1
1
1
4
1
1
1
1
1
1
1
1
1
1
2
1
1
2
2
1
1
2
1
5-1 098514-01
5-2 L98071-07
L98072-02
Ignitor Electrode
6
7
8
9
ODS Mounting Bracket
Self Tapping Screws
Control Valve
Brass Cap
Ignitor Line
Control Valve Fixed Nut
Main Inlet Tube Assembly
Valve to Regulator Gas Line Assembly
Pilot Regulator Assembly
Regulator to ODS Gas Line Assembly
Burner Gas Line Assembly A
Burner Gas Line Assembly B
Injector
Control Knob
Pressure Regulator
Washer
Self Tapping Screws
Pressure Tap Assembly
Grill Guard
L98817-01
L98034-01
L98035-01
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
L98411-01
L98054-01
L98115-04
L98124-05
L98914-01
L98125-05
L98117-03
L98120-03
L99023-03
L98061-02
L98029-01
L98801-01
L98806-01
L98915-02
L98010-05
L98011-01
L98085-02
Grill Fastener
Mounting Bracket
PARTS AVAILABLE - NOT SHOWN
100642-01
104892-38
L98098-01
L98100-01
Assembly, Hardware
CSA/AGA Label
Gas Instruction Decal
Inside Warning Label
1
1
1
1
105562
19
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model ____________________________________
Serial No. _________________________________
Date Purchased ____________________________
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty.
We make no other warranty, expressed or implied.
LIMITED WARRANTY
GLO-WARM VENT-FREE RESIDENTIAL GAS HEATERS
DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first
purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions.
To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers only the cost of part(s) required to restore this heater
to proper operating condition. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International
who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater
MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
Thiswarrantydoesnotapplytopartsthatarenotinoriginalconditionbecauseofnormalwearandtear,orpartsthatfailorbecomedamaged
as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor,
transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT;
THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURA-
TION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FORAPARTICULARPURPOSETOTWO(2)YEARSFROMTHEDATEOFFIRSTPURCHASE;ANDDESAINTERNATIONAL’S
LIABILITYISHEREBYLIMITEDTOTHEPURCHASEPRICEOFTHEPRODUCTANDDESAINTERNATIONALSHALLNOT
BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential
damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
105562-01
L98104-01
105562 01
REV. C
02/00
NOT A UPC
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